NTT DATA Group cuts incident analysis to 30 minutes with Codex
Quick Answer
NTT DATA Group has reduced incident analysis time from three days to 30 minutes using Codex, enhancing productivity and AI integration across 9,000 employees.
Quick Take
The company has adopted ChatGPT Enterprise, leading to over 95% of users reporting productivity gains.
Key Points
- Codex automated complex incident analysis, previously requiring five engineers over three days.
- Over 96% of employees reported satisfaction with ChatGPT Enterprise.
- Codex is being adopted by nontechnical employees for various tasks, including data analysis.
- Security guidelines for Codex ensure safe enterprise use across the organization.
- The 'Client Zero' approach encourages testing AI in daily work, expanding Codex's applications.
Source Excerpt
NTT DATA Group uses ChatGPT Enterprise and Codex to help 9,000 employees automate work, cut incident analysis to 30 minutes, and scale secure AI adoption.
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