OpenAI says more workers are using ChatGPT to do other people's jobs
Quick Answer
OpenAI reports a significant trend where 43.5% of ChatGPT's work-related queries involve tasks from other professions, indicating a shift in job roles.
Quick Take
This 'task crossover' is particularly prevalent in marketing and engineering, especially among small businesses where non-specialists are increasingly taking on specialized tasks like contract reviews and data analysis.
Key Points
- 43.5% of job-specific queries in ChatGPT involve tasks from other professions.
- Marketing and engineering tasks show the highest crossover rates.
- Non-specialists at small businesses are increasingly using AI for specialized tasks.
- OpenAI's analysis is based on over 800,000 work-related messages.
- Task classifications were mapped using the U.S. O*NET occupational database.
📖 Reader Mode
~1 min readOpenAI says more people are using AI for work outside their professions. The company calls this "task crossover." Of more than 800,000 work-related ChatGPT messages analyzed, 43.5 percent of job-specific queries involved another profession. Marketing and engineering tasks crossed over most often. Users handled work once left to specialists, including contract reviews, data analysis, and website troubleshooting.
The effect is stronger at smaller companies, where dedicated specialist teams are less common. OpenAI sees the usage data as an early signal that job profiles are shifting, even before job titles or descriptions catch up. OpenAI classified tasks using the U.S. occupational database O*NET, which maps activities to standard job profiles. It excluded common tasks such as writing, summarizing, and scheduling.
— Originally published at the-decoder.com
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